The Accounts Receivable Analyst for Roaming is tasked with maximizing cash flow with a clear strategy for managing assigned portfolio of clients and revenue streams. The Analyst is responsible for meeting Roaming Financial targets. Utilizing strong analytical and customer service skills, the Analyst will work closely with both internal and external partners to proactively identify and resolve issues that may lead to payment performance challenges including billing discrepancies, missing credits, and misapplied payments. The Analyst also ensures invoice accuracy by reviewing and confirming that billing data conforms to specifications prescribed by the contract or established business rules. The successful Analyst must be an efficient self-starter with an ability to operate effectively in a fast paced, ever-changing environment.
Portfolio Management: Ownership and management of assigned portfolio of accounts. Establish an effective AR management strategy to maximize cash flow and minimize debt by improving and optimizing processes to drive operational excellence. Ensuring timely and accurate billing and collections of the receivable. Document all interactions with internal and external customers for historical reference and potential dispute resolution. Portfolio health is managed through review and analysis of account aging.
Process Improvements: Maintain accurate customer data, establish effective billing and cash application processes to minimize exceptions. Establish a proactive collection process. Investigate use of technology to automate repetitive tasks or work with offshore partner to transfer those tasks offshore.
Partnership: Develop strategic partnerships with internal groups to help manage the day to day business processes and escalations.
Initiatives and Projects: Identify potential process improvements designed to ensure the operational health and success of the department and partner with different departments to contribute to implementation. Support AR initiatives and projects.
Process Documentation: Create and maintain process documentation & workflows and cross-train as backup for other team analysts.
Reporting & Reconciliation: Utilize analysis tools to provide reporting. Reconcile and validate postings and activities performed in production.
Bachelor's Degree Finance, Accounting, or other related discipline (Required)
2+ years of work experience in accounts receivable (Required)
Microsoft Office Advanced computer skills (MS Office, Word, PowerPoint)
Advanced Excel (Required)
SAP Experience with SAP or similar ERP system (Preferred)
SQL Experience (Preferred)
Communication Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels (Required)
Oracle system Experience (Preferred)
Analytics Advanced analytical skills (Preferred)
Accounting (Required)
Cross Functional Relationships Ability to build lasting and effective working relationships with both internal and external partners to drive resolutions (Required)
Detailed Organization Strong organizational and time management skills; effectively balance multiple priorities and meet deadlines (Required)
Vendor Management Experience working directly with and training offshore vendor partners (Preferred)
Travel Required: No
Base Pay Range: $50,900 - $91,800
Corporate Bonus Target: 10%
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